Terms of service

Terms of Service** Welcome to Dg&g Gravy Train Catering! By using our website and services, you agree to the following terms. We're all about bringing you the best soul food, BBQ, and brunch, so let's make sure we're on the same track! **Use of Our Services** When you place an order or book an event with us, you're not just choosing delicious dishes, you're entering into an agreement with us. Please ensure all the details provided are accurate, so we can serve you smoothly. If you have any special requests, let us know—we love making your catering experience as personalized as possible! **Orders and Payments** Once your order is placed and payment is completed, you’ll receive a confirmation email. If there are any changes, contact us up to 48 hours before your event. We’re flexible, but do our best to plan ahead to keep our schedule running smoothly. **Cancellations and Refunds** Life happens! If you need to cancel, please notify us as soon as possible. Depending on the timing, a cancellation fee may apply, but we’ll work with you to find the best solution. **Liability** We're committed to food safety and using quality ingredients. However, we cannot be responsible for any issues arising from allergies not disclosed at the time of order. **Contact Us** Have questions or need assistance? Reach out anytime—we’re here to help make your event a tasty success. You can contact us through the information provided on our website. Thanks for choosing Dg&g Gravy Train Catering. We can't wait to serve up some soul-satisfying flavors at your next gathering!